About Points Bank

Points Bank is a powerful yet simple-to-use tool that allows you to view all of your frequent flyer programs in the one place using a single login. It also provides you with many more choices when it comes to redeeming your points against travel-related services. We can also sell you frequent flyer miles giving you the opportunity to top up your reward programs and realise incredible flight deals all over the world.

Points Bank makes managing and tracking reward programs easy

All you need to do after registering is connect all your loyalty programs. Next time you log in to Points Bank you will automatically see the balance of each program, the last update, and the ability to see a detailed activity statement for each one.

Points Bank connects with over 100 global loyalty programs from airlines, hotel groups, cruise lines, car hire, credit cards and retailers. These include Qantas Frequent Flyer, Virgin Velocity, Westpac Altitude and American Express Membership Rewards. If you belong to one we don’t connect with, just let us know!

We make it easy to redeem your points for air tickets

We know it can be a frustrating chore to try and secure an award ticket, but that is where we come in. Our Points Bank advisors do nothing else but help clients redeem points for the flights they want. They’ve been doing it for years and have become experts at how to best achieve the desired travel dates and destinations. Of course we ask for a little flexibility and advanced planning is always encouraged!

We sell points too!

Yes we know this might sound unusual but it can offer the best deal on an air ticket you’ll ever get! And it is a great way to top-up your program if you are short on points. The proposition is simple. We work with large corporations who have millions of points they are able to sell and transfer to individuals. So we buy these points and have them transferred into your nominated frequent flyer program to use on an award seat. The price of these points varies by airline so here’s a snapshot of some recent bookings we’ve done.

Route Class Price – buying with points Price – buying a special fare
Sydney – Tokyo return Business $2625 $4140
Melbourne – San Francisco return Business $5250 $7872
Hong Kong – London return Business $4200 $7110
* Fares valid as at May 2017. Includes taxes.

Interested? Register for Points Bank, complete the “Buy Points” request with your travel dates and destinations and we’ll tell you the price for the number of points you’ll need. We will even give you a comparative retail price.

Points Bank is backed by Concierge Travel Group

Concierge Travel Group is a fully licenced travel agency and have been operating from their Sydney headquarters for 37 years. They operate Concierge Traveller for leisure clients and Concierge Business Travel for corporate clients. In addition they have two niche operations in Freighter Expeditions, offering clients the opportunity to experience life on-board a cargo ship as they ply the seaways of the world, and Alquemie, an experiential travel service for inbound travellers to Australia.

Concierge Business Travel is also an official supplier to the Australian Olympic Committee (AOC) and Team and most recently has seen them manage the travel logistics for the 2016 Olympic Games in Rio de Janeiro.