Virgin Australia Velocity
The program provides members with three status levels - 'red' is the entry-level status, with 'silver', 'gold' and 'platinum' status above that providing increased benefits to frequent flyers.
Being the innovator in so many fields, Virgin was the first Australian airline to offer the "any seat, any time" concept of reward flight availability. Naturally Qantas followed suit not too long after.
Another innovation pioneered by Virgin was the 'Global Wallet' function. This was the first prepaid card for travellers that enabled them to load money in multiple currencies onto the card and use to buy goods and services across the globe. A further benefit to Velocity members was they would earn points for spending on the card.
International recognition for their innovative approach and customer focus has resulted in the Virgin Velocity Frequent Flyer winning at the Freddie Awards over three years in the Middle East/Oceania category.
- 2015: Program of the Year. Best Customer Service. Best Redemption Ability.
- 2014: Program of the Year. Best Customer Service. Best Elite Program. Best Redemption Ability.
- 2013: Program of the Year. Best Elite Level. Best Redemption Ability.
To start redeeming your Virgin Velocity Frequent Flyer Points, simply register with Points Bank or give us a call on 1800 154 033.